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204: How to Survive the Jerks at Work with Robert Sutton

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Robert Sutton shares his expertise on confronting, coping with, and forgiving the jerks at work.

You'll Learn:
Internal mind tricks to help you cope with jerks How to use The Benjamin Franklin Effect to win over jerks How and when to fight back
About Robert:
Robert Sutton is Professor of Management Science and Engineering at Stanford University.  He co-founded the Stanford Technology Ventures Program (and the Hasso Plattner Institute of Design (“the d school”).  He is a Fellow at IDEO, Senior Scientist at Gallup, and an advisor to McKinsey & Company.  Sutton studies organizational change, leadership, innovation, and workplace dynamics.  He has published over 150 articles and chapters and written seven books. Sutton’s latest book is The “Jerk”hole Survival Guide: How to Deal With People Who Treat You Like Dirt.
0:48:08
Kiadás éve
2017
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