Crown House Publishing

But it’s not just the place or the processes, it’s the people you work with who govern the mood of the workplace.

Without doubt, the personality and behaviour of your boss carries the greatest impact on whether you enjoy your work or not.

Why can’t things be more friendly…?

minimum requirement has to be training for ‘people in charge of people’, whatever their level, and as an ongoing part of the job.

Contrary to popular belief, managers and bosses are not there to discipline you, tell you off, or check your punctuality, but are in fact there to support you and facilitate your success.

They find themselves in their new role completely lacking in the skills necessary for carrying out the proper function. Many will not have received training,

but may have been successful in the role they held before ‘promotion’. But that does not introduce them to their primary function, that is, to serve their ‘subordinates’.

Instead, they really believe that they are there to ‘tell you what to do’. The fail to learn that only through your success will they ensure their own.

I was running an organisation with any sort of reporting structure, where any person was managed by another, I would want to know if any of those managers were creating an unhappy workplace. I’d want to know if they were causing my business to lose money through absent employees, (re-)hiring costs or by failing to attract the

Have the board members investigated the