Don’t forget: design solves a problem within a set of constraints. Tell them one of yours is that you have a half-finished project that needs an honest evaluation of how much is worth keeping.
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What I need you to remember, though, is that the next designer you hire isn’t responsible for what happened with your previous one.
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Guess what? You didn’t save money. What you save on cost, you take on risk.
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You may win a battle to lose the war.
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Getting fired should never come as a surprise. If someone’s not working out, you need to let them know.
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One rule: never make people think they have a chance when they don’t.
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How do you know the relationship is unrecoverable? Simple. You no longer trust the designers.
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The thing that turns a small mistake into a big one is failing to acknowledge it.
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One of the designer’s goals is making the person who hired them look like a genius.
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No one likes writing a check if they don’t feel like they’ve gotten that check’s value.