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Marty Brounstein

Communicating Effectively for Dummies

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  • Bakhodir Akbarovidézett8 évvel ezelőtt
    Visualizing the message means picturing in your mind what the speaker is saying. It helps you tune in to closely follow the message
  • Bakhodir Akbarovidézett8 évvel ezelőtt
    When you recognize that you missed something, give yourself permission to speak up. Sometimes this is as easy as saying, “Say again, please,” or “Could you repeat that
  • Bakhodir Akbarovidézett8 évvel ezelőtt
    Throw away the old thinking that asking questions or checking for clarification means you’re not very smart. Quite the opposite, asking questions helps you concentrate and reassures your speaker that you’re working to understand his or her message
  • Bakhodir Akbarovidézett8 évvel ezelőtt
    quite often people show their emotions much more than they state them
  • Bakhodir Akbarovidézett8 évvel ezelőtt
    Facts/content + Emotion = The meaning of the message
  • Bakhodir Akbarovidézett8 évvel ezelőtt
    If you tune in to only to the words you don’t fully know what the speaker truly means.
  • Bakhodir Akbarovidézett8 évvel ezelőtt
    your radar — your openness and attentiveness — has a powerful effect on the flow of the conversation.
  • Bakhodir Akbarovidézett8 évvel ezelőtt
    as a listener, you need to tune into and read the speaker to gain a full understanding
  • Bakhodir Akbarovidézett8 évvel ezelőtt
    As a listener, it’s crucial for you either to invite a speaker to go forward with a message or do the opposite by blocking the expression of that message
  • Bakhodir Akbarovidézett8 évvel ezelőtt
    experiences emphasize the importance of communication that goes beyond words
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