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Malcolm Gladwell

The Tipping Point: How Little Things Can Make a Big Difference

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The tipping point is that magic moment when an idea, trend, or social behavior crosses a threshold, tips, and spreads like wildfire. Just as a single sick person can start an epidemic of the flu, so too can a small but precisely targeted push cause a fashion trend, the popularity of a new product, or a drop in the crime rate. This widely acclaimed bestseller, in which Malcolm Gladwell explores and brilliantly illuminates the tipping point phenomenon, is already changing the way people throughout the world think about selling products and disseminating ideas.
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Idézetek

  • Bianca Cicicidézett11 órával ezelőtt
    . “If you think about the world of a preschooler, they are surrounded by stuff they don’t understand—things that are novel. So the driving force for a preschooler is not a search for novelty, like it is with older kids, it’s a search for understanding and predictability,” says Anderson.
  • Bianca Cicicidézett8 nappal ezelőtt
    A Maven might tell five people where to stay in Los Angeles but make the case for the hotel so emphatically that all of them would take his advice. These are different personalities at work, acting for different reasons. But they both have the power to spark word of mouth epidemics.
  • Bianca Cicicidézett8 nappal ezelőtt
    a social epidemic, Mavens are data banks. They provide the message. Connectors are social glue: they spread it. But there is also a select group of people—Salesmen—with the skills to persuade us when we are unconvinced of what we are hearing, and they are as critical to the tipping of word of mouth epidemics as the other two groups. Who are these Salesmen? And what makes them so good at what they do?

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