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David Lieberman

Executive Power

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Executive Power arms readers with effective, fast-acting techniques that show them, step-by-step, how to get what they need before they and their companies pay a heavy toll for lack of it. This book contains specific, carefully formulated psychological tactics that can be applied to any business situation, with any person. This book offers readers the opportunity to use the most important psychological tools governing human behavior, not just to level the playing field, but to create an automatic advantage in today's business world. The book will arm the reader with the tactics to: * Get back any customer you've lost. * Find out who in your company is loyal to you and who is not. * Get any group of people to get along and work as a team. * Turn a lazy worker into an ambitious go-getter. * Fire anyone easily, without an argument or even a difficult conversation. * Dilute the impact of negative publicity quickly. * Collect money owed, no matter how long it's been overdue. * Inspire your client, colleague, or boss to go along with your idea or plan. * Manage the unmanageable-get any employee to fall in line with the company line.
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    Сборник кейсов и управленческих советов. В целом все по делу и без воды, но все же совет: читайте в первую очередь те главы, которые звучат интересно и резонирует с текущими ситуациями в работе/бизнесе.

Idézetek

  • Игорь Париновidézett8 évvel ezelőtt
    What about those times when the conflict isn’t so great but the two people involved just seem to either resent each other or are easily annoyed by the other person? This situation is completely about respect; there are no real issues to deal with. You can make peace very easily and effectively by telling each person how much the other really respects the way he does or did something. You will find, almost every single time, that each person—who now feels respected by the other—begins to act with significant kindness and respect for the other.
  • Игорь Париновidézett8 évvel ezelőtt
    When you show others that you don’t take yourself so seriously, it makes them feel closer to you and want to be around you. Nobody likes a show-off or a person who is so consumed with himself and his image that he needs to pretend that he is perfect
  • Игорь Париновidézett8 évvel ezelőtt
    Nothing brings out awe like someone admitting he was wrong. If you have made a mistake, publicly acknowledge it and give credit to the person who was right. If an error occurs with a client or customer, regardless of how small, be the first to call and apologize. Let her know the steps you have taken to rectify the situation and assure her that with these steps now in place, it won’t happen again
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