IDENTIFYING AND PRIORITISING LEARNING & DEVELOPMENT NEEDS provides a detailed discussion of the initial stage of the L&D process, which is concerned with identifying key learning gaps or opportunities. The authors discuss the key components of the needs identification / assessment process and the different approaches that organisations and L&D practitioners use. The different levels of needs analysis are described, as well as the full spectrum of analysis that needs to be carried out, including who should be involved, the types of methods that are appropriate at different levels of analysis and the challenges involved in conducting needs assessment.
