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Service Design Principles 1–100
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Idézetek
- Sandra Salinasidézett5 évvel ezelőtt
Even simple things like offering candies have an influence. For service designers, this means that we should build a positive and joyful atmosphere both in the workplace and in our services. That is an easy way to improve the decision-making of people - Sandra Salinasidézett5 évvel ezelőttWhen people feel happy, they have better access to more varied material in their memory. They are more creative problem solvers because their minds are more ’alive,’ and they are less easily confused.”
- Sandra Salinasidézett5 évvel ezelőttSo next time, ask yourself: “Honestly, would I really do that?”
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