Steve Krug

Steve Krug (pronounced “kroog”) is best known as the author of Don’t Make Me Think: A Common Sense Approach to Web Usability, now in its second edition with over 300,000 copies in print.Ten years later, he finally gathered enough energy to write another one: the usability testing handbook Rocket Surgery Made Easy: The Do-It-Yourself Guide to Finding and Fixing Usability Problems.The books were based on the 20+ years he’s spent as a usability consultant for a wide variety of clients like Apple, Bloomberg.com, Lexus.com, NPR, the International Monetary Fund, and many others.His consulting firm, Advanced Common Sense (“just me and a few well-placed mirrors”) is based in Chestnut Hill, MA.Steve currently spends most of his time teaching usability workshops, consulting, and watching old episodes of Law and Order.

Idézetek

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User Experience Design (UXD or just UX), an umbrella term for any activity or profession that contributes to a better experience for the user.
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usability is about people and how they understand and use things, not about technology. And while technology often changes quickly, people change very slowly.
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choose the first reasonable option, a strategy known as satisficing.1

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